Staff and operators in control rooms, command centers and NOCs are in charge of overseeing company infrastructure, security, operations, telecommunications, safety and more. They rely heavily on accurate and timely (mostly real time) data that helps them make informed decisions about their business operations.
For example, a communications service provider—providing TV, internet and phone service to a large population—has a wide variety of variables to carefully look at, in order to minimize downtime, anticipate problems before they happen, reduce business impact of any issues that do occur and ensure a reliable service. They will be monitoring and studying:
A similar broad set of data inputs is needed for a control room in just about every field from oil and gas to security to transportation or banking.
No matter the industry, teams making decisions, monitoring vital infrastructure or supporting core business functionalities need data and they need to be able to visualize it and work on it together to make collaborative decisions based on that data.
In the example above of the communications provider, it's easy now to imagine the vast and diverse stream of data pouring in every second. How can the control room staff make sense of all of it? They need to use various simultaneous dashboards to display data in a sensible way and then they need a video wall to display those dashboards and allow operators and staff to switch among them as needed based on the challenges of the day.
Video walls are the perfect platform for displaying multiple input sources and allowing operators to change those input sources, or resize them as needed on a large bank of synchronized displays. Video walls do this by allowing administrators to display different sources simultaneously using zones or multi-windows.
Without a video wall, each team member in the control room may be isolated in a silo, it’s hard to ensure everyone is using the same, complete information when making decisions or recommendations. By having a video wall, all the necessary information is shared and seen by everyone, and of course team members can easily reference it during discussions and decision making.
Whether you have web-based dashboards, spreadsheets, video, or image, real-time video streams, live web streams, you need a video wall that can support as many types of content sources as possible. You also need a video wall that gives you the flexibility to change content sources and zone layouts on the fly.
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